Quentin XL Potsdamer Platz

I was mistakenly sent up to a room that wasn’t yet ready due to an error on their booking system, however the staff could not have been more apologetic and helpful, and offered me an upgrade free of charge, I also chose to pay extra for breakfast for the duration of my stay, which was a bit more than I would normally pay for a breakfast upgrade but I didn’t regret it as it was one of the best hotel breakfasts I’ve ever had! Worth every penny!

“I would like to extend my sincere appreciation for the exceptional customer service I received during my recent visit. From start to finish, the front-of-house team—Vivian, Elizabeth, and Laura—went above and beyond to ensure a positive and welcoming experience. Their professionalism, friendliness, and attention to detail truly stood out and made a lasting impression. Vivian was courteous, attentive, and handled every interaction with grace and efficiency. She ensured that any questions I had were answered thoroughly and made me feel like a valued guest from the very beginning. Elizabeth brought a vibrant energy to the space, greeting everyone with a warm smile and an upbeat attitude. Her communication was clear and helpful, and she navigated every request with ease. Laura was equally exceptional, demonstrating a calm and composed demeanor while remaining incredibly approachable. She ensured that everything ran smoothly behind the scenes while still taking time to personally connect with guests. What impressed me most was the seamless teamwork and shared commitment to excellence these three demonstrated. Their combined efforts created a welcoming and comfortable environment that elevated the entire experience. It’s rare to encounter a front-of-house team so consistently professional, personable, and effective. Vivian, Elizabeth, and Laura are true assets to the organization, and I hope their outstanding work is recognized and appreciated. I will definitely return, in large part due to the incredible service they provided.”

We upgraded to a Deluxe Double Room, and the room was lovely. Big room in a quiet rear facing room (with a nice view over the small park) on the first floor. Lovely bathroom, comfortable bed for a great sleep. The breakfast was continental buffet with a very good selection, including scrambled egg, bacon, sausage etc. The location of the hotel is good for sightseeing. Several (underground) U Bahn stations no too far away - the closest being Kurfürstenstraße Station

Was clean Bed and room comfortable Location good PA areas are comfortable

- Superb Quiet location a little near all da major attractions - Many restaurants & markets nearby - Clean, big modern rooms - very friendly & helpful staff especially " Kajol" at da front desk